AFTER-SALES
SERVICE
After - Sales Service
The most priority concern is to ensure the consistency and reliability service to all customer who trusted in our product and service. We integrate all resources : People, Equipment, Facility, Experience, Vehicle and System to provide the best solution to satisfied customer need.
Free maintenance service for 24 months *Regarding to company condition Purchase Service contract to save the cost
Product and Service Warranty
Free spare part 12 months
Free service charge 12 months
Response time within 24 hours for electric truck* under company’s condition Vehicle and People to response Area coverage
100% Pre-delivery
Inspection Quality Control
International Organization for Standardization for service maintenance of lift truck, and product lift truck (First Thai company)
Product usage Safety working condition Maintenance procedure
SKILLED 10 YEARS
More than 10 years Well-trained technicians and Experienced sales for product consultant and solution Advanced equipment to support service efficiency
STOCK
Inventory available of truck for sales more than 1,500 units (delivery in 24 hours) Spare part (fast truck back to work in 48 hours) Common Part allow freely exchange between DLX truck. Reduce part waiting time, On-hand spare part > 10,000 pieces
RESERVE
Reserve truck during waiting for repairing truck
Software to Record of customer’ service activities, part and problem
